Customer Service

• Posted by ScootsSuitsandBoots1 November 15, 2011 - #  - 89 views

   I was watching the news this morning and they where talking about the burning issue of awaiting deliveries, and it made me realise just how much better we perform than many much bigger companies.
  
  FREE DELIVERY.
  
  All orders recieved and processed before 3.00 pm (GMT) on Monday to Friday will be despatched ON THE SAME DAY by Royal Mail FIRST CLASS SIGNED FOR SERVICE. All orders recieved over the weekend will be despatched on Monday, or as soon as possible after a Bank Holiday.
  If for any reason we have a problem despatching your order, as outlined above, we will endeavour to contact you by telephone as soon as possible.
  
  ROYAL MAIL SPECIAL DELIVERY NEXT DAY SERVICE.
  
  We also offer this service for an extra charge based on the weight of the delivery. The price will be displayed at the check out if you wish to use this service. The conditions are the same as above.
  
  International Shipping
  
  We pride ourselves on supplying our fantastic clothing brands to all corners of the world. We have very competative shipping rates for almost everywhere in the World. The prices will be displayed during the shopping cart process
  
  1/ We will provide regular updates as to the progress of your order, and as soon as possible after it is despatched we will provide you with a Tracking Number.
  
  2/ We are perfectly happy to deliver to a works address if this makes your life a little easier, but please note that we require a signature for all our deliveries.

   

  We work really hard at looking after our customers, and I am hoping that our hard work pays off with satisfied customers spreading the word.

   

  I have just put a post on our Facebook page and it would be greatly appreciated if folk "Liked" it and "Shared" it.

   

  http://www.facebook.com/marketing?sk=app_149697755126892#!/scootssuitsandboots